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Customer Loyalty Management Tata Infotech has a rich experience of Customer Loyalty systems. We have undertaken support and development, as well as customization, re-engineering and implementation of third party products in this area. Loyalty shifts constantly in response to pricing and promotions. Retailers need to provide differentiated levels of service to stand out among the competition and understand their customers better to design effective targeted promotions. Given the challenges in today’s retail environment, the ability to respond dynamically to customer and employee needs on demand is critical. Customer Loyalty solutions enable retailers capitalize on the information captured during each customer interaction, leading to increased revenue per customer and improved overall profitability. Our solutions help you gain insight into your customers' purchasing patterns that will allow you to optimize your organization's customer-centric operations: merchandize, space utilization, assortment planning, pricing and in-store shopping experienceOur customer-centric IT solutions are aimed to delivering tangible business benefits to retail organizations. The solutions help retailers analyze Customer profitability and segmentation, Customer profitability analysis, Customer loyalty analysis etc. Tata Infotech has expertise in helping retailers develop, implement, and maintain customer loyalty systems that plan and track customers and enabling repeat business. We can implement systems that handle Collecting and managing individual customer purchasing information at a transaction level, enabling reporting by product groups, customer demographics, periods, etc. Offerings
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