Case Studies - Financial Services Industry Solutions
Case
Summary: A leading Stock Exchange in India was looking
for a technology partner to manage its Quality Assurance, Facilities
Management and Back Office Maintenance operations.
Customer:
A Leading Stock Exchange in India.
Technology: Sybase, PowerBuilder, Tandem, C,
VC++, Java.
Customer Description
The client, a leading Stock Exchange in India, is actively involved
in trading more than 3,000 heavily traded scrips whose market
capitalization value amounts to approximately US$ 200 billion.
Services
Tata Infotech is involved in the following activities at this
Stock Exchange:
| 1. |
Quality Assurance |
| |
Since August 2002, Tata Infotech has
been providing Quality Assurance Services at the Exchange
in the following segments:
- Derivatives Trading and Settlement System (DTSS)
- Online trading system for Cash Market (BOLT)
- Internet Trading System (ITS)
- Data Feed System
- Intermediate Message Layer (IML)
- Settlement System (COSS)
- Back Office System
The key responsibilities handled by the
Quality Assurance team of Tata Infotech are as follows:
- To ensure that the system developed by the third party
vendor was in accordance with the requirements of the
stock exchange.
- To ensure that testing was conducted for the functionality
on the above-mentioned system.
- Based on the testing results, the client took a decision
on the release of the software in consultation with
Tata Infotech.
- Tata Infotech studied the impact that changes to the
above system had on interrelated systems like the Settlement
System.
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| 2. |
Facilities Management services of Derivatives Segment
(Options and Future Market) |
| |
Tata Infotech has been providing Facilities Management
for the derivative segment since January 2000. Activities
performed within the purview of the project include:
-
Project coordination
- System administration
- Database administration
- System operations
- Helpdesk
System operations and helpdesk services are being provided
everyday for 12 hours from 8 a.m. to 8 p.m. in two shifts. |
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| 3. |
Facilities Management services of
the Internet Trading System |
| |
The project activities include the following:
- System administration
- Database administration
- Operations
- Helpdesk
|
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| 4. |
Back Office Maintenance |
| |
Tata Infotech has been providing Back
Office Maintenance to the Stock Exchange since May 1999.
This project was initiated as a study of the functioning
of the various departments of the Exchange. After the requirement
analysis phase, Tata Infotech developed the following systems
for the Exchange:
- Listings System
- Arbitration between Member and Client
- Company Section (Investor Service Cell)
- Estate and Maintenance Department
- Membership System
- Legal System
- Central Suspension and Revocation
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Customer Benefits
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