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About
Sunrise
Sunrise was
founded in 1994 and is a leading independent provider of IT
Service Management solutions.
The customer
base of Sunrise includes over 1,000 blue chip and public sector
organisations, including names such as BBC Technology, Eidos,
Onyx, United Utilities, Astrazeneca, The Local Government
Association and Birmingham City Council.
Sunrise is
widely recognised for excellent service. The company was ranked
first for support in the last vendor report published by the
Help Desk Institute.
Product innovation
is key to Sunrise's long-term vision. This is the strategy
behind the launch, 2003, of Sostenuto ITSM, a process driven,
entirely browser based solution to complement Enterprise,
Sunrise's well-established client-server offering.
"Sunrise's
roots in the conventional Service Desk market are as
strong as any other vendors founded in the 80's and
90's. What makes us really unique is our long term vision.
We believe that investing in the development of new
technology adapted to new ways of working is preferable
to repackaging ageing software. It is this boldness
which will take our company and our customers into the
next generation of ITSM and beyond"
Tom
Weston, Chairman |
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![](images/tom-weston.jpg) |
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