About Sunrise

Sunrise was founded in 1994 and is a leading independent provider of IT Service Management solutions.

The customer base of Sunrise includes over 1,000 blue chip and public sector organisations, including names such as BBC Technology, Eidos, Onyx, United Utilities, Astrazeneca, The Local Government Association and Birmingham City Council.

Sunrise is widely recognised for excellent service. The company was ranked first for support in the last vendor report published by the Help Desk Institute.

Product innovation is key to Sunrise's long-term vision. This is the strategy behind the launch, 2003, of Sostenuto ITSM, a process driven, entirely browser based solution to complement Enterprise, Sunrise's well-established client-server offering.

"Sunrise's roots in the conventional Service Desk market are as strong as any other vendors founded in the 80's and 90's. What makes us really unique is our long term vision. We believe that investing in the development of new technology adapted to new ways of working is preferable to repackaging ageing software. It is this boldness which will take our company and our customers into the next generation of ITSM and beyond" Tom Weston, Chairman