Aircraft Maintenance

AMIS (Aircraft Maintenance System) module provides functionality related to various maintenance and engineering needs of the entire United Airlines fleet including providing Operation Support and Performance Monitoring. Various aspects of Checks and Servicing requirements based on "flight cycles" (e.g. take off/touch down cycles, push back cycles etc.) and conditional monitoring of each individual part forms the core of the system. An online update facility also allows the flight/in-flight crew to issue various alerts to ground stations to proactively handle any major or minor maintenance requirements of an ongoing flight resulting in optimal fleet usage.

Flight Planning

AFPAM (Flight Planning) module allows the monitoring of flight progress and for managing flight plans based upon factors such as take-off weight/thrust requirement/ performance history of an aircraft. International/domestic weather feeds provide dynamic route management, both for "flight in progress" and "about to take-off" flights. In the near future a new capability is to be provided to the pilots to have "enroute weather" information available in various ground stations all over the globe. An online NOTAM (Notice to Airmen) facility keeps the flight crew updated on various exigencies (e.g. sudden declaration of "no-fly zones") so that they can manage their flight routes more effectively and on-the-fly.

Cargo

The CARGO module (both Cargo shipment and Mail) provides functionality related to Sales and Inventory Management, Ramp Services and Freight Accounting. These takes into account not only air/land freight management/accounting but also various international Customs and quarantine requirements. In 1998, United's Cargo division accounted for US $913m in revenue, flying nearly 3 billion cargo ton miles making it the largest passenger/ cargo carrier in the U.S. An airline has a capability to communicate between ground and air via NOTAM (notice to airmen) messages to dynamically manage the flight plans. Tata Infotech enhanced this messaging application thereby helping United Airlines to provide superior flight planning capabilities. Over the past several months, Tata Infotech has teamed with United Airlines in several UNIMATIC related enhancement projects. Tata Infotech has partnered with United Airlines in providing development and support capability for UNIMATIC since 1997. Tata Infotech's offshore development center is connected to the system in Chicago via a dedicated 64 Kbps satellite link. Tata Infotech's offshore team in India blends into and functions as an extension of United Airline's team in Chicago. Onsite coordinators, located in Chicago, facilitate workflow, status reporting and answers to clarifications required.

Tata Infotech's knowledge of the Airline industry, coupled with its offshore Project Methodology allows us to provide maintenance services for mission critical systems. At a strategic level, this allows United Airlines to retool their employees' skills and use them for initiatives that help grow their business.



<<<back