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‘Big’ is too small a word to describe Big Sky Country.


The Department of Revenue is the nodal agency that administers over 30 different taxes in the State of Montana and also collects revenue on behalf of several other departments. The various taxes levied range from income tax, corporation tax, oil and natural gas tax, property tax to unemployment insurance and even liquor license.

The information systems for these taxes were implemented on varied platforms and to compound this problem, there were widely varying business processes, rules and practices. The other problems with the legacy systems were their inflexibility to accommodate statutory changes and their inability to present a consolidated view.

The Department of Revenue had conducted a Business Process Re-engineering exercise that recommended streamlining the processes supported by an integrated tax system. This integrated tax system was named POINTS which is an acronym for Process Oriented INTegrated System.

The POINTS Project
The Department of Revenue administered three wage based taxes, Withholding Tax (WH), Old Fund Liability Tax (OFLT), and Unemployment Insurance (UI). Withholding Tax is the part of an employee's wage that is withheld by an employer and paid to the State to help the employee pay their Individual Income Tax liability. Old Fund Liability Tax was money that was withheld from an employee's wage by an employer to cover the employee's portion of the Old Fund Liability Tax. Unemployment Insurance is a program where employers contribute to a pool from which a laid-off employee may draw benefits.

Phase I of the POINTS project aimed at building an integrated system covering the three wage-based taxes in a consolidated manner thereby replacing eight existing legacy systems. In addition, generic billing, remittance processing and revenue accounting for various other taxes are supported.

The primary functions of the new system are:

--Registration of customers
--Processing of tax payments and returns filed
--Accounting (storing and reconciling) of all financial transactions, such as returns, payments, penalty & interest and adjustments at a detailed level by taxpayers, tax eligibility and tax period
--Management of exceptional situations such as underpayment of tax dues, non-filing of returns and the like
--Generation of letters, notices, tax forms and other types of correspondence

POINTS is an Oracle Client/Server application. The Oracle Database server is a mid-tier Unix platform while the IBM Mainframe platform is used for the batch processing. The on-line part of POINTS runs on the user's desktop (client PC) as an Oracle Forms and Oracle Reports application. The correspondence/forms server platform is a Windows NT server that contains the correspondence and forms templates and serves requests for creating, viewing and printing correspondence from the POINTS system.

"Ours is a very special state, a unique combination of magnificent geography and civilized community, of wild animals and wild areas, fascinating history and an aggressively diversifying economy. Montana is a huge area, the fourth largest state with the forty-fourth largest population. We have about 870,000 humans - and millions of other creatures - scattered across 148,000 square miles of territory that ranges from the high plains in the east some 700 miles to the towering mountains and dense forests in our west. Truly, "big" is too small a word to describe Big Sky Country." - Governor Marc Raciot in the official web-site of the State of Montana.

 


 

 

 

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