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OSS/BSS Case 1 - Traffic Accounting System Case 2 - Online Payment Information System
In order to be competitive, companies need to improve the
operational processes to addresses new services and offerings
. The demand for new and more sophisticated products and
services and the provider's time to market will drive this
marketplace. A company's ability to represent and bill accurately
for these newer and more complex services will become a
bigger challenge over the next few years. The Challenge: Improved Account Management Our client, to reduce time spent on billing and revenue control, opted to have a user friendly multi user, online, client server based system for their Billing and Accounting department in order to have a faster and better mode of revenue collection and account management. Well aware of the competition and the time to market as also the need to have a full range of products, the client wanted a robust and scalable system.
The solution developed by Tata Infotech involved customization of a third party product. The customization was done taking into account user requirements specified during the requirement phase. This product is a complete Billing and Accounting package developed by one of our partner vendors. It has all the major features required in a billing product, like:
Platform:
The implemented system offers the end user online query facilities, online updates of bill and payment information. Subscribers have the option to make payments at any cash counter. The users will greatly benefit from the ease with which they can query and update the online payment information. |
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