OSS/BSS

Case 1 - Traffic Accounting System

Case 2 - Online Payment Information System

 

Traffic Accounting System

Case 1		Tata Infotech helps a leading Indian telecom service provider to improve their control over analysis of traffic data.

Introduction of new products today requires to be done with minimal time to market. Lack of a decision support system can put many a telecom service provider in danger of being out of the race. The need of the hour is to meet the customers' challenges quickly and in creative ways. Due to volumes and threat from competition, Telecom service providers are ever on the look out for systems that help them meet customer expectations and help them stay ahead of competition.

The Customer:

Our client is a very large provider of public international telecommunication services in India, directly and indirectly linking the domestic telecommunications network across the world. They provide international telephone, telex and telegraphic services and have international switching and transmission facilities at several ("gateways") locations in India which route international traffic to and from the domestic telecom network using a combination of satellite and undersea cable links. The company operates a network of earth stations, switches, submarine cable systems, and value added service nodes to provide a range of basic and value added services.

Our client is committed to providing efficient and cost effective world class telecommunications services.

The Challenge:

Our client was finding it difficult to cope with the core issues that confront most big telecom providers. Some of the issues were because of the time taken to introduce new products in the market. Other issues were because of lack of information to make decisions. Also revenue leaks in the form of bad error CDR processing, revenue loss in the form of delayed and faulty reconciliation between carriers added to their woes.

They did not have an effective decision support system to help them to be competitive in the changing and volatile telecom market. Due to their increased global presence, our client was facing problems to settle their account with other international carriers for traffic coming into and going out of India. Thus a need was felt for a Traffic Accounting System that would support both ITU as well as non-ITU based agreements.

The Solution : Traffic Accounting System

Tata Infotech was involved in a system integration project that involved integration and implementation of the following modules:

The Platform:

Interconnect Billing was developed using Oracle 8i as database and on the HP-UX 11i operating system. Mediation system was developed on HP-UX 11i. Accounting modules were developed using SAP .

The Benefits:

Implementation of the integrated system enabled our client to collect the Call Detail Records in a more efficient and secure manner. The company has achieved better control over revenues analysis of traffic data, which has helped in negotiating with operators profitably.

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