Quick Links - Pre Implementation - Implementation - Post implementation

Business organizations across the globe are undertaking key initiatives to enhance their operational efficiency and are identifying technologies that can smoothly integrate enterprise-wide systems. A study conducted by IDC on leading business solutions identifies SAP as a key player in the Enterprise Resource Planning (ERP) software market. SAP offers solutions that are optimally customized to address industry-specific requirements. Analytical applications from SAP enable businesses to integrate data from diverse sources in real time and provide key indicators that can help forecast business performance.

Tata Infotech has implemented projects in legacy SAP R/3 versions ranging from 3.x and 4.x to the Enterprise Version. In addition, Tata Infotech has also developed modules in ABAP/4 from its offshore development center (ODC). The implementation experience comprises of green field implementation in new organizations, replacement of legacy systems and product enhancements to existing implementations.

Tata Infotech with it's eco partner Tata Technologies brings to its customers 500+ dedicated enterprise solution resources. We provide consulting and implementation services in the areas of Enterprise Wide Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM) and Supplier Relationship Management (SRM) using proven methodologies assessed at SEI CMM Level 5 and certified ISO 9001:2000. We bring to the board 2000+ man years of consulting experience

Offerings

Pre Implementation Services

The portfolio of pre-implementation services include:

• Business Solution Consulting
• SAP System Management
• IT Strategy Consulting

These services are intended for organizations who are in process of evaluating an enterprise application or have already implemented an application are looking for a closer alignment of the solution with strategic and operational framework of the organization

Implementation Services

The portfolio of services offered under this section is aimed at clients considering implementation of mySAP portfolio of products. In addition, we also implements custom build eBusiness application.

The implementation services include:

• mySAP Product Implementation
• mySAP Implementation Audit
• Technical and Functional Upgrades
• Training Services

The technical and functional consulting for mySAP product implementations include mySAP ERP, Business Information Warehouse, Customer Relationship Management, Supplier Relationship Management, Advance Planning Optimizer, Enterprise Portals to name a few.

Post-Implementation Services

Post-Implementation services are intended at customer with mySAP application(s). Through these services we aim to support the application at the customer site or in an offshore manner. The post implementation services are categorized under the following:

• Standard Support (Onsite or Offshore)
• Training

Standard support includes establishing help-desk, closing business gaps and development related work. In addition, for customer to gain the most out of investment in SAP we recommend continuous assessment of training needs and conducting training for new or existing employees.

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