Case Study For Shipping

Shipping & Ports

Case 1 - India's premier Inter-modal Transportation Company

Case 1
Customer: India's premier Inter-modal Transportation Company
Technology: Terminal Management System

The Customer:
The customer is India's premier Inter-modal Transportation Company. It provides containerized freight transportation by rail and road services according to market demand and operational exigencies. It also operates container terminals across the country to cater to the needs of the trade, whether in the international or the domestic business.

The Challenge:
To provide a complete end to end solution for managing the activities of a multi-modal Terminal

The Solution:
Tata Infotech's "Container Terminal Operation Management System" provides customer the following modules:

Stack Maintenance (Yard Planning)
Gate-in Gate-out
Commercial Documentation
Export
Import
Rail Road
Master Maintenance
Security

Benefits to the Customer:
The Terminal Management System is an optimal graphical planning & operation solution for container terminal. Designed and developed to:

Manage all processes and operations of terminal automatically and manually
Maximizing the productivity of the terminal
Providing end-customers with high quality of service

Case 2
Customer: Portal for Shipping Industry
Technology: B2B Exchange

The Customer:
The Shipping industry being global, there exists the opportunity to eliminate arbitrage opportunities that characterizes the shipping business. The portal along with a network of offices across the world was envisaged to provide a wide range of information, along with B2B and B2C solutions for the shipping industry.

The Challenge:
The portal functionality to be covered consisted of:

Dynamic and real-time information (like news, rates, indices, etc.), Periodic information (like newspaper articles, reports, etc.) and Static content (like directory listings, industry related macro parameters, etc.)
Sale, purchase and Chartering Transactions
Procurement and sale of consumables / bunkers / victualling for vessels
Ship building and Dry docking and repairs
Capital equipment / replenishments / upgrades
Containers / multi modal transport leasing and buying
Ship management / manning / job search
Insurance

The entities involved in a transaction can include buyers, sellers, intermediaries, bankers, service providers like insurers, quality inspections, etc.

The Solution:
The Portal was designed to function as an e-Commerce marketplace for all shipping activities. It was developed to act as single point interface amongst the various target audiences of the shipping industry for information, transaction and tracking. The portal was designed to provide the functionality of a B2B exchange enabling buyers and sellers (Including chartering / leasing) to find one another and agree to a price in an efficient manner.
Tata Infotech provided consulting and services in:

Networking
Solution Architecture
e-Business application development
Content management, shopping experiences
Call center for 24 x 7 support
Imaging for capture of documents
GIS

Benefits to the Customer:

Reduction in number of intermediaries
Greater ease in sale and purchase, chartering, procurement & sales
Expansion of trading opportunities
Expansion of supplier / creditor base
Lower overhead costs
Reduction of inventory across the supply chain.
Reduction in communication and transport costs
Back office savings.

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