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| Tax and Revenue Case 1 - Revenue Department for a large State in USA Case 2 - Revenue Department for a city in USA
Case 1: The Customer The Department of Revenue, is responsible for collecting various taxes for the State. The Challenge The Department of Revenue had applications developed on Unisys 2200 and DEC, written in COBOL, Mapper and Oracle. The applications had to get renovated for the Year 2000 and beyond. The Solution Tata Infotech with Unisys Corporation was awarded the contract. Although Unisys had partnered with another company, DDI, for the assessment of the department's 2200 Cobol and Mapper applications, they chose to bring in Tata Infotech to introduce the High Level Renovation Planning phase to the department in September 1996. Tata Infotech proactively helped the department to define the Renovation Plan. Our continued involvement and commitment to the department and timely completion of this planning phase laid the foundation for winning a sizable bid to renovate about 5.6 million lines of code on a fixed price basis. The applications were renovated using a phased approach. The impact assessment phase and final testing phases of the project were carried out at USA, while the Renovation phase was carried out in India. During the offshore phases, Unisys 2200 and DEC were accessed via a 64 KBPS communication line that was set up between Tata Infotech's development location in India and the department in US. Tata Infotech delivered several million lines of code which was accepted on or ahead of schedule. The department also hired Tata Infotech consultants on a Time and Material basis for the post delivery phases of the project which involved testing and implementation. A team of 40-50 consultants worked on the project
for a period of one year. Benefits to the Customer
Deputy Commissioner, ISO "Tata Infotech not only delivered what was Contractual but went a step ahead to deliver a quality product. Your people had a solution to every issue that might have cropped up….Tata Infotech far surpassed our expectation. Our initial skepticism was belied with a quality product being delivered on time. The people from Tata Infotech were very supportive and met every goal enthusiastically".
Case
2: The Customer The City's Finance Division has five divisions, and each provides a unique service to the City and its citizens. The collections and compliance division is responsible for all self-assessed taxes including Earned Income Tax, Occupational Privilege Tax, Business Privilege Tax , Mercantile Tax, Amusement Tax, Parking Tax, and Institution and Service Privilege Tax. This division is responsible for current billing and processing, delinquent billing and compliance through auditing and investigations. The Challenge The City was faced with a challenge of reengineering their current tax system into a client-server application Integrated Self Assessed Tax System (ISAT) which provided a single-point view for all tax types for a taxpayer. The Solution The Integrated Self Assessed Tax System (ISAT) is an on-line, multi-user and multi-tax, centrally managed tax administration system for self-assessed taxes. The ISAT system has been developed to enable seamless integration with peripheral technologies (e.g. Remittance Processing, EFT, Imaging etc.) anticipated for future development. ISAT application addresses the following tax types:
This project involved development of a client/server based Tax system using Oracle 8.0 / Power Builder 6.0. Tata Infotech has executed the project on fixed price turnkey basis with the following deliverable phases:
A team of about 30 consultants worked for a period of 1 year. Tata Infotech has been supporting the application
in production and is currently implementing 2 new tax types. Benefits to the customer
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